Stakeholder management for the Dutch banking sector, allowing staff to centrally manage their network
About the project
The Nederlandse Vereniging van Banken (NVB) represents the Dutch banking sector. Staff maintain daily contacts with various stakeholders: policy makers, bankers, entrepreneurs and media. These contacts, along with their notes and event attendance, were spread across different systems.
We developed a web application that allows NVB staff to centrally manage their entire stakeholder network. Notes, events, contact history and objectives are available in one place. All data is secured and staff can see who else is communicating with the same stakeholder.
Features
Dutch banking sector
NVB represents the Dutch banking sector and maintains relationships with numerous stakeholders
Central management
All stakeholder information in one secure place, available to the entire team
Role-based access
Staff see only the information relevant to them
The challenge
NVB staff managed stakeholders across Excel, email, calendar and various CRM systems. This led to duplication, miscommunication and lost context. Managers could not see which relationships their team was maintaining.
The approach
We built an Angular web application that centrally manages all stakeholder information. NVB staff can add stakeholders with contact details, notes and event attendance. Managers automatically see who is communicating with which stakeholder.
Result
NVB staff and managers now see in one secure system which stakeholders are in contact with the organisation and what was discussed before.
Central
One overview of all stakeholders for the entire team
Collaboration
Staff can see who else is communicating with the same stakeholder
Insight
Managers have an overview of strategic stakeholder relationships and their status
Working with The Next App?
Want to build a CRM or stakeholder management application?
Technology
FAQ
The NVB Stakeholders App is a web application that allows staff of the Nederlandse Vereniging van Banken to centrally manage their stakeholder network. Contact details, notes, events and communication history are available in one secure place.
That depends on the role and permissions of the user. Managers have full visibility, while staff can see their own stakeholders and team stakeholders via role-based permissions.
Yes. The Next App builds custom web applications for stakeholder management, CRM and sales enablement.
Drop by for a coffee and tell us about your own project. We'll tell you honestly what we think.
Schedule a call →Usually a reply within seconds
