Frequently asked questions about
custom software development

Custom software makes sense if you find yourself in one or more of these situations:

• Off-the-shelf packages do not fit your processes well
• You are paying for features you do not use
• You have unique business logic you want to automate
• Complex calculations, multiple user roles or processes that standard packages do not support
• Integrating with AFAS, Exact or SAP is cumbersome or expensive in a standard package

A good rule of thumb: if you are adapting your processes to the software rather than the other way around, it is time to weigh the options.

Off-the-shelf package: designed for a broad audience. You adapt your processes to the software.

Custom software: the software adapts to you, not the other way around.

• Greater efficiency because the software fits your way of working
• No unnecessary features that distract you or cost money
• No annual licence fees that grow as you scale

The downside of custom software is the higher initial investment. But in the long run you have full control over functionality, roadmap and costs. You are not dependent on the decisions of a package vendor.

We build a range of software solutions, depending on what your organisation needs:

• Web applications: portals, dashboards, scheduling systems and reporting tools that run in the browser
• Mobile apps: iOS and Android apps from a single codebase with Flutter
• Combinations: a web application for the administrator and a mobile app for the end user
• Middleware and integrations: automatically routing data between existing systems

Because we own the full stack, you have one point of contact for the entire software solution.

We choose the technology based on your specific requirements. In most projects we work with:

• Web applications: TypeScript frontend, Node.js or NestJS backend on Google Cloud
• Mobile apps: Flutter for iOS and Android from a single codebase
• Databases: PostgreSQL for relational data, Firestore for real-time applications
• APIs: clean separation between frontend and backend via REST or GraphQL

During the intake meeting we always explain why we make a particular choice, so you understand what you are getting.

Yes. We have extensive experience integrating with systems such as AFAS, Exact, SAP, Salesforce and custom APIs. Middleware that automatically synchronises data between systems is one of our specialities. This prevents double data entry and manual transfers.

During the intake meeting we assess which integrations are needed, which APIs are available and what limitations exist on the side of the existing systems. This information goes into the quote.

Integrations with poorly documented or legacy systems require more work and can affect the timeline. We are upfront about this.

Yes, both. Many of our projects consist of a combination: a web application for the administrator and a mobile app for the end user. Because we own the full stack in-house, you have one point of contact.

• No switching between a web agency and an app agency
• Consistent architecture and a shared data model
• Less coordination overhead and less risk of technical misunderstandings

The price depends on the complexity and type of solution. As a guideline:

• Simple software solution: from €10,000
• Full platform with multiple user roles, integrations and custom design: €30,000 to €100,000+

Factors that drive the price: the type of solution (web, mobile or platform), the number of screens and workflows, the desired integrations and the complexity of the design. We work on a fixed day rate and produce a detailed quote per phase. After an intake meeting we know enough to give you a realistic estimate.

It varies per project. As an indication:

• Simple application: 6 to 10 weeks
• Complex platform with multiple user roles and integrations: 3 to 6 months
• Preparation phase (intake meeting to approved quote): 2 to 4 weeks

We work in two-week sprints. After each sprint you have a working version to test and provide feedback on. That way you do not discover something works differently than expected only at the end of the process.

Absolutely. We work in two-week sprints. After each sprint you receive a working version to test and can give feedback directly.

• Direct access to a dedicated point of contact, no ticket systems
• Interim adjustments are incorporated in the next sprint
• You see progress step by step, not only at delivery

You do. The source code is entirely yours after delivery and payment. We hand over the code via a Git repository of your choice.

• You are never dependent on us
• Code and architecture are documented for handover
• No licence fees or hidden obligations

It depends on the scale of the software. Average annual maintenance costs range from €2,000 to €8,000.

Each quarter we issue an advisory report with recommended work:

• Framework updates and dependency upgrades
• Security patches
• Performance improvements

You decide which work to commission. There is no mandatory maintenance contract. Deferring maintenance builds up technical debt that requires a larger catch-up effort later.

Yes, we do this regularly. We always start with a technical review: code quality, architecture, dependencies used and known pain points. Based on that we give honest advice: continue on the current codebase, partially refactor, or start fresh. That advice is always in your interest.

Bring as much as possible to the first meeting: access to the repository, technical documentation and a list of known issues or limitations in the current software.